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How can I get my 2FA Login reset?

Mr aasus
  • Updated
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You should always make backups of everything important such as email accounts, logins, passwords and wallets etc. The 2fa security codes are no exception.

If by chance you lost them anyway, you would have to submit a ticket. Include the email used for that account on SafeTrade and you will be contacted shortly.

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Comments

39 comments

Date Votes
  • Rhillebrand

    how i can delete my 2fa  code ?

     

     

    i want change the  phone to another 

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  • Mr aasus
    • Edited

    @Rhillebrand

    This has been resolved with a reset.

    However, to change to a new phone, You need to have a backup of the 2fa secret key (QR code) that should be saved when creating the account. This can also be done afterwards if you use Authenticator or some other app than the Google-default by exporting the key and importing it to the new phone

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  • Scammestrunz

    hi I need a 2fa reset, I want change the phone to another

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  • Сергей Валентов

    Потерял телефон.,теперь не могу восстановить 2fa код. Моя почта ray5000@mail.ru на бирже имеется только валюта rito.

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  • Fzavit

    Please reset my 2FA - going to a new phone.

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  • friden soldat

    Please reset my 2fa...i've reset my phone...fridensoldat11@gmail.com

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  • Егор Дымов

    Когда support начнёт работать?
    С 19.06.21 жду,
    Меня взломали, поменяли пароль и сменили 2fa.
    Заменил пароли на почте и в аккауте.
    Сделал заявку на сброс 2fa - support молчит, для приличия могли хотя-бы заблокировать аккаунты на время расследования (если оно производится). Все действия support выглядят, как заметания следов. Всем пользователям быть осторожными.

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  • Ntvbest
    • Edited

    При вводе кода ошибка 403. Прошу сделать сброс 2fa - буду переходить на Authy. Спасибо! ntvbest@...dex.ru

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  • Felix Walther

    Please reset my 2fa: felix.walther2@gmail.com

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  • Mücahit

    Please reset my 2fa going to a new phone.
    m49100@gmail.com

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  • Yargıtay
    • Edited

    Please reset my 2FA code. inkacam@gmail.com

     

     

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  • Yargıtay

    Still not help

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  • Yargıtay

    Pls send me a reset mail for 2fa🤝

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  • Ardi Ardi

    Please reset my 2FA on my account ardiifs@gmail.com

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  • Mezouagh redouane

    Please reset my 2FA on my account rakzami39@gmail.com

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  • Mezouagh redouane

    where is this support 2 day passed and not respond 

     

     

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  • CanMik

    Please reset my 2fa: canmik69@gmail.com

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  • Eric Manig

    Please reset my 2fa aswell: eric-manig@web.de

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  • CanMik

    Please reset my 2fa: canmik69@gmail.com

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  • CanMik

    Please reset my 2fa: canmik69@gmail.com

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  • Emud Widodo

    Please reset my 2fa: emudwidodo80@gmail.com

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  • Evgeniy Samokhin

    Why is it taking so long to answer, the other bir was restored within 5 minutes.

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  • Evgeniy Samokhin

    How do I reset 2fa, support is not responding for a day

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  • Dian Ramadhan

    My 2FA is always OTP code invalid 403 and OTP code invalid 422...please reset my 2FA...fridensoldat12@gmail.com

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  • CanMik

    Please reset my 2fa: canmik69@gmail.com

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  • CanMik

    Please reset my 2fa: canmik69@gmail.com

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  • CanMik

    Please reset my 2fa: canmik69@gmail.com

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  • CanMik

    Please reset my 2fa: canmik69@gmail.com

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  • Dian Ramadhan

    Please reset my 2fa : fridensoldat12@gmail.com

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  • Dian Ramadhan

    Please reset my 2fa : fridensoldat12@gmail.com

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